Personalised Gift Studio FAQ page
Personalised Gift Studio FAQ page
Where are you based?
We have a shop in a small town called Heywood in the United kingdom, our full address is at the top of our website.
How can I order?
Most orders are taken online on our website, however you can order in our shop or collect your items from our shop if you wish.
Can I change or cancel my order?
Once completed and placed, your personalised order is immediately sent to our production team so that we may offer you expedient service, with orders often personalised and understandably, cancellations or changes to personalised orders cannot be accepted once you have completed and placed your order. Completion of your order confirms and acknowledges that you have reviewed and verified the accuracy of your entire order before it was submitted.
When will my order be posted?
Each item indicates the number of days we need to handmake and process your order.
Please click here for our current lead times
https://www.personalisedgiftstudio.co.uk/pages/current-lead-times
What payment methods do you accept?
We offer our Customers several convenient payment options. We accept most major credit cards including Visa, MasterCard, Discover and Apple pay. We also accept PayPal for your convenience.
Is your website secure?
Rest assured, www.personalsiedgiftstudio.co.uk uses the most advanced security measures available today! There are several easily verifiable signs of security on our checkout page.
In the address bar, the "S" in https: indicates that the page is secure. You will also notice either in the lower corner or at the right of the address bar the lock icon indicating you are on a secure page.
Product instructions below
If you need further help please click the link below and contact us, we will reply ASAP.
https://www.personalisedgiftstudio.co.uk/pages/meet-the-team